advertisements
07.05.2024
Service desk Engineer L2
Cape Town
... Engineer L2 (is the first point of contact for Vodacom\Nexio users and customers in request of support via Telephone/email or Automation.While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to ...
More »
Nexio
07.05.2024
Service Desk Engineer L3
Cape Town
... Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for ...
More »
Nexio
05.05.2024
Service Desk Engineer L3
Cape Town
... Engineer is responsible for remote support and ensuring the request is resolved within the agreed SLA as well as ensuring customer satisfaction. A Lv3 should also be highly skilled and equipped in resolving all escalated queries from L1 or L2 agents via the desk. It is also a key component for ...
More »
Nexio
05.05.2024
Service desk Engineer L2
Cape Town
... Engineer L2 (is the first point of contact for Vodacom\Nexio users and customers in request of support via Telephone/email or Automation. While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to ...
More »
Nexio
Yesterday
Service desk Engineer L2
Cape Town
... Engineer L2 (is the first point of contact for Vodacomexio users and customers in request of support via Telephone/email or Automation.While providing the highest customer service, the engineer answers incoming calls, tracks all information on the Remedy system along with their expertise to ...
More »
Nexio
advertisements